Helen Morgan presses post office minister over rural services

15 Jul 2025
Oswestry Post Office

Helen Morgan urged the Government to commit to improving access to rural post offices as she highlighted the impact that closures are having on communities in Shropshire.

The North Shropshire MP has been campaigning to improve access to cash and postal services after Oswestry Post Office was threatened with closure and outreach services were removed across the county.

While Oswestry’s Post Office has been saved, several villages where postmasters were available once a week are now without out any post office services. This has a particular impact on elderly people and those without access to a car who find it difficult to reach their nearest available service.

Among the affected places are extremely large villages like Shawbury, which does have a shop but has no post office and no cash machine after a robbery.

Helen has spoken to dozens of residents who have been impacted by the closures, along with many more concerned relatives and carers of vulnerable people who now have no local services.

The MP is petitioning for improved access to rural post office services and calling for a sustainable model of banking and post office services in places like Shropshire. A new banking hub recently opened in Whitchurch and another is now planned in Market Drayton, but Helen would also like to see hubs introduced in other market towns like Ellesmere and Wem.

Helen pressed Post Office Minister Gareth Thomas on rural services in the House of Commons on Tuesday.

Helen Morgan, Liberal Democrat MP for North Shropshire, said, “In my constituency the size and shape of the Post Office is rapidly shrinking because of the fundamental fragility of the way it is set up.

“The retirement of a single sub-postmistress, because of rents going up on her shop, has led to the closure of outreach services across the constituency.

“The access criteria consider someone to be within three miles of a post office if that post office is an outreach service and open for a single hour a week.

“That is not acceptable for rural communities, many of which do not have a bus for many hours during the day.

“Will the Minister commit to looking at a sustainable model for rural post offices, so that people can genuinely access cash and the other services they need, particularly if they do not have a car?”

This website uses cookies

Like most websites, this site uses cookies. Some are required to make it work, while others are used for statistical or marketing purposes. If you choose not to allow cookies some features may not be available, such as content from other websites. Please read our Cookie Policy for more information.

Essential cookies enable basic functions and are necessary for the website to function properly.
Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
Marketing cookies are used by third parties or publishers to display personalized advertisements. They do this by tracking visitors across websites.